Recent news items from Manufacturing Software http://www.manusoft.net.au/News/news.aspx

Sun, 20 May 2012 23:58:37 GMT

SmarterTrack Enterprise 7.4.4338

Announcing our new customer service and help desk platform

http://www.manusoft.net.au/News/1/announcing-our-new-customer-service-and-help-desk-platform.aspx Mon, 19 Sep 2011 08:00:00 GMT newsitem1 We are pleased to announce our new customer service and help desk platform.<br /> <br /> In order to deliver faster response times to support requests you will now be able to submit tickets through this web site or by emailing "support@manusoft.net.au". Your request will then be forwarded to the first available support representitive and you will be issued a ticket reference number to allow easy follow up on requests.<br /> <br /> Once logged into the platform you will also be able to access additional content such as:<br /> <ul> <li>ManuSoft Program and Report updates </li> <li>Sample Crystal Reports for use in the MDBC Reporting menu </li> <li>ManuSoft Installation and Upgrade CDs </li> <li>Other ManuSoft programs </li> </ul> To register click on the link in the menu to the left of screen. If you have any questions please submit a ticket or phone the support help desk on 1300 MS HELP (1300 674-357) throughout Australia and New Zealand, or on +61 2 9542 3066 from other countries.